Effective Date: December 8th, 2024

 

Soprano Notes is dedicated to maintaining the privacy and confidentiality of your personal information. This Privacy Policy o

outlines how your data is collected, used, and protected and specifies the terms under which any shared information, including recordings, may be used. By engaging with any service, you agree to the terms of this Privacy Policy.

​

1. Information Collected
The following is information that may be collected and stored:

Personal Information: Name, email address, phone number, billing information, or any other details necessary to provide our services.

​

2. Use of Your Information
The information collected is used for the purpose of:

Communicating with you regarding your requests, inquiries, or account details
Compliance with applicable laws and regulations
Conducting internal audits or assessments to improve services

 

Google Analytics

For detailed information on how Google collects and uses your personal data, including for purposes such as profiling and linking it to other data sources, please refer to the Google Analytics Privacy Policy. To learn more about how to opt out of Google Analytics' data collection, please visit the Google Analytics Opt-Out Page.

 

Wix

Soprano Notes is hosted on the Wix.com platform, allowing products and services to be sold to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

3. Recording Information and Confidentiality
Engagement with Soprano Notes through recorded communications (e.g., phone calls, video conferences, or written exchanges), are considered confidential. You acknowledge and agree that:

No Public Use: You are prohibited from using, distributing, or publishing any recording materials (audio, video, or written) from our interactions for public purposes. These materials are strictly for fulfilling the service provided and improving the quality of future interactions.
Non-Disclosure: Any recording or shared content between parties (including any form of communication, conversation, video, or document) must not be distributed, shared, or made publicly available in any way, including across the internet or on social media, without prior written consent from both parties.
Confidentiality Agreement: All shared or recorded information must be treated as confidential and protected against unauthorized access or distribution. You are not authorized to disclose, distribute, or otherwise use any recording information outside the scope of our direct business relationship, except where required by law.

 

4. Data Sharing and Disclosure
Your personal information will not be shared with third parties except in the following circumstances:

Service Providers: Your data may be shared with third-party service providers who perform necessary functions (e.g., hosting services, payment processors), but only under strict confidentiality agreements. 
Legal Compliance: Your information may be disclosed if required by law or to comply with a valid legal process, such as a subpoena or court order.

 

5. Data Security
Reasonable measures are taken to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method can be guaranteed 100% secure.

 

6. Retention of Data
Your personal information will be retained as necessary to provide the services, fulfill legal obligations, resolve disputes, and enforce agreements. 

 

7. Your Rights and Choices
You may request the deletion of your data, subject to applicable legal or contractual restrictions.
You may opt out of receiving promotional or marketing communications from us at any time.
To exercise any of these rights, please contact Soprano Notes using the contact form.

 

8. Children’s Privacy
Soprano Notes services are not intended for individuals under the age of 18. Personal information from children is a direct violation and is never knowingly collected. Actionable steps will be taken should any child's information be collected. 

 

9. Changes to This Privacy Policy
This Privacy Policy may be updated at any time. Any changes will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically to stay informed about how your information is being protected.

 

10. Contact
If you have any questions or concerns about this Privacy Policy, please submit inquiries using the contact form.